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BUNDLE COURSES
CompTIA A+
CompTIA Bundle
Technical Bundle
Technical or Microsoft Bundle & Laptop
A+ N+ CCNA Bundle
Web & Graphics Bundle
Network Engineer Bundle
A+ N+ MCSE & MCSA 2016
Business Skills Development Bundle
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A+ N+ MCSE 2012
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MCSE 2012
IT Engineer Bundle
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Office 2013 Bundle
Microsoft Bundle
A+ N+ Microsoft Bundle
IT Professional
ITIL Foundations
Computer Course

SALES & MARKETING COURSES

TELE-SALES COURSE - SUBJECTS

Sales Skills (Basic)

  • Sales fundamentals
  • Your professional self
  • Handling clients
  • The sales presentation

Telephone Courtesy and Customer Service

  • Quality Customer Service
  • Basic Telephone Skills
  • Professional Telephone Skills
  • Understanding Customers
  • What Customers Want and the Role of Attitude

Professional Selling over the telephone

  • Preparing for telesales
  • Essentials of telesales
  • Prospecting
  • Closing a sale

PAYMENT

CASH PRICE: R2 299.00
TERMS:          R2 799.00 (R979.65 Deposit + 4 x Monthly instalments of R454.84)

COURSE DURATION

6 Months

SALES COURSE - SUBJECTS

Sales Skills Basic

  • Sales fundamentals
  • Your professional self
  • Handling clients
  • The sales presentation

Sales Skills Advanced

  • Gaining customer commitment
  • Studying the market
  • Developing a winning strategy
  • Effectively closing a sale

Influencing Others

  • About Persuasion
  • Understanding the Whys and Whens of Persuasion
  • Sources of Resistance to Persuasion
  • Overcoming Resistance to Persuasion

Building and Closing the Sale

  • Building Rapport
  • An Ethical Approach to Closing Success
  • Ask In-Depth, Probing Questions
  • Demonstrations That Close
  • Closing Is a Process

PAYMENT

CASH PRICE: R2 999.00
TERMS:          R3 499.00 (R1 224.65 Deposit + 6 x Monthly instalments of R379.05)

COURSE DURATION

8 Months

MARKETING COURSE - SUBJECTS

Effective Presentations

  • Fundamentals of presentation
  • Audience analysis and supporting material
  • Building presentations
  • Presentation mechanics
  • Presentation process
  • Question-and- answer session
  • Fundamentals of persuasion

Organisational Communication

  • Communication basics
  • Leadership and motivation
  • Relational context and organizations
  • Technology in the workplace
  • Context, stress, and managerial tools
  • Innovation and change
  • Power, politics, and diversity

Influencing Others

  • About Persuasion
  • Understanding the Whys and Whens of Persuasion
  • Sources of Resistance to Persuasion
  • Overcoming Resistance to Persuasion

Direct Marketing

  • How to use direct marketing to build your business
  • Planning your direct marketing campaign
  • Creating a direct mail package
  • The Offer
  • The finishing touches: Lists, Printing and Fulfilment
  • Ask Dr. Direct: Most Frequently Asked Questions
  • A Final Word

PAYMENT

CASH PRICE: R4 999.00
TERMS:          R5 499.00 (R1 924.65 Deposit + 8 x Monthly instalments of R446.79)

COURSE DURATION

10 Months

START DATE

Registration is open! Start your Distance Learning course today.

PRE-REQUISITES

Grade 10
16 years of age or older
Understanding of English Language

HOW IT WORKS

Study Manuals, Study Guides, Welcome Pack and Student Card are couriered to learners within 5 working days. Assessments/Assignments are completed and returned to IT Academy. Certificates are couriered to learners on course completion.

COURSE FEE INCLUDES

Study Guides and Study Manuals
Courier costs
Welcome pack
Student Card
IT Academy Course Mastery Certificate

ASSESSMENTS / ASSIGNMENTS

Completed assignment are returned to IT Academy for marking by our qualified Assessors who are subject matter experts with extensive industry knowledge.

On successful course completion learners will receive IT Academy Course Mastery Certification via pdf and registered mail.

SUPPORT

IT Academy’s Technical Support team are qualified subject matter experts who can be contacted via telephone or e-mail.

ACCREDITATION

CompTIA - 512759
Microsoft Imagine Academy - 1204038185
MICT Seta - ACC2011/01/684
ICDL - 150307
ITA – 79

WHY ENROL WITH IT ACADEMY

IT Academy was established in 2008, with over 5 500 registered learners in the past 5 years. We offer exceptionally high quality courseware coupled with mentoring/support throughout the learner’s course duration.

HOW TO ENROL

To register for this course please click here.

BANK DETAILS

IT SA Computer Services & Solutions (Pty) Ltd.
First National Bank
A/C: 62172352727
Branch code: 250655
Cheque Account

(Please e-mail proof of payment to info@it-academy.co.za using your surname & course title as a payment reference).





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DISTANCE LEARNING
CONTACT DETAILS
Tel: 086 000 0895
Tel: 021 863 1325
Tel: 021 914 1789
Fax: 021 914 1676
E-mail: info@it-academy.co.za
OFFICE DETAILS
1st Floor Convention Towers,
Cnr Heerengracht & Coen
Steytler, Foreshore, Cape Town, 8001



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